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Voters for Taxis -
giving a voice to the taxi customer
Elevate the discussion. Broaden the options.

Our Public Consultation Plan!

Voters for Taxis will do the following, on behalf of Calgary's taxi customers:

  
The Theory of Engagement    What is currently occurring?     The result?    Voters for Taxis promises to:
The opportunities for public involvement should be made accessible and attractive. There appears to be only one means for getting an issue addressed: through the Taxi Limousine Advisory Committee (TLAC). As the only means available, and in a public setting, this single method of engagement appears intimidating and confusing.
  • maintain an ongoing dialogue with TLAC's three "at large" members who are there to represent the public.
  • meet with Aldermen and senior Administration on a regular basis.
Public meetings should be scheduled at convenient times and places. TLAC meets on the 3rd Friday of every month, early afternoon, at City Hall. Most working publics are unable to attend, and if they can, are confronted with downtown parking challenges. Attend on the public’s behalf and publish the outcomes of those meetings on its website.
The schedule and issues to be discussed should be given plenty of advance publicity. The agendas are only made available at the meeting. The process for adding items to the agenda is not public. Those with issues and expecting to have them addressed are not advised of their opportunity.  Ensure matters raised through VFT are put on the agenda, notification is broadcast via this website, and the agenda item(s) addressed in a timely manner.
The potential for public influence should be made explicit. The purpose and desired outcome(s) of this Bylaw Review have not been made public nor opportunity for influence made clear.  The public believes that like other civic and democratic processes there is no or limited reason to participate.  Ensure that however a decision is reached, the inputs to that decision and reasons for the inclusion of that input are made public.  
Stakeholder groups should be able to participate in any consultation process regardless of status or perceived legitimacy. Stakeholder groups are not invited to participate nor made a party to the process unless they are approved “industry members” and are perceived has having something to offer. Needless effort is expended trying to gain entry into the consultation process, and collaboration is made more difficult. Compile and make available letters, phone complaints and comments, position statements, policy submissions, and survey results.
Quality requirements of the decision and process are made clear and understandable. The problem definition “what we are here to solve” has not been made clear.  Meaningful input is lacking because no one knows what they should devote time and effort to.   Solicit and post feedback from key decision makers about what the decision and process criteria are. 
Sufficient information in an understandable format is presented in advance or during a consultation process. There has been little data or information distributed, even about the consultation process itself. There is a lack of useful and balanced information. What is made available lacks context and relevance. Will post, on this website, position papers and issue analysis to assist in solution generation.
The problem structure is presented in an open format. The problem structure has not been defined to date.
In the absence of an open structure, problem definition results in a forced choice, thereby limiting meaningful participation. Insist to key decision makers on a process that enables dialogue around alternatives and broadens rather than narrows choices.

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